In this case study you will read how Arizona Federal Credit Union partnered with fintech company CuneXus to take their member experience to the next level. Even with higher than industry-average pre-approved response rates, Arizona Federal wanted to push the lending envelope. The always-on visibility of the CuneXus pre-approved loan offers not only improved the front-end experience for members, but also saw a hefty 35.9% increase in response rate, leading to a higher ROI and more loan revenue for the credit union. Click below to read their story.
”The question was, ‘How can we deliver a quick, easy, ubiquitous and frictionless lending experience to our members – without trying to build it ourselves?'Eric GivensSenior Director of Research and Development, Arizona Federal Credit Union