Co-hosted by the Credit Union National Association (CUNA) and the World Council of Credit Unions (WOCCU), America’s Credit Union Conference and the World Credit Union Conference is the premier event for the world’s future-focused credit unions.
This year’s conference, held in Denver on July 13th – 15th, features keynotes from industry leaders like Alan Mulally, Luke Williams, and Navi Radjou, more than 20 breakout sessions, some 100 exhibitors, and more than 2000 attendees from credit unions around the world.
If you plan on attending, don’t miss out on the opportunity talk Omni-Channel and Big Data with Dave and co-speakers Mark Sievewright, President of Credit Union Solutions at Fiserv; and Shazia Manus, CEO of The Members Group.
Here are the details:
The boundaries between physical and digital channels continue to blur, making it increasingly more important for credit unions to keep pace with technology innovations. Omni-channel is being hailed as the next iteration of multichannel banking. It melds together digital and physical channels to bring a truly seamless consumer experience. In this breakout, you’ll hear from customer experience experts who will share ideas from inside and outside the industry on how to deliver the right omni-channel experience for your members.
- The role brick-and-mortar plays with digital channels
- How to effectively provide a seamless member experience with integrated systems and channels
- How credit unions can collaborate, innovate and build new capabilities at an unprecedented pace
Big data is being used to transform businesses, increase efficiency, and drive innovation. There is enormous opportunity for credit unions to use the rapidly increasing amount of data available to them to not only gain greater consumer insight, but also to satisfy the ever increasing regulatory demands. The question is how can credit unions unlock the potential of big data? This insightful discussion panel will look at successful big data projects in the financial services world, and highlight benefits that come from venturing into this area. Challenges, including analysis, capture, search, sharing, storage, transfer, visualization, and information privacy will also be explored.
- Best practices of big data in the financial services sector
- Untapped levels of customer insight that can be gleaned from big data
- How big data can boost your strategic decision-making
- How to position yourself appropriately for the challenges big data presents
For more information about the event, please visit http://cuindenver2015.org.